PRIVACY POLICY

In accordance with the provisions of current legislation on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to CASSAGNE ET VITAILLES, whose head office is located at Chemin de St Etienne, 34150 Montpeyroux.

Data retention

In accordance with current regulations, CASSAGNE ET VITAILLES informs you that data will be kept for the period strictly necessary for processing, in compliance with local regulations. For example, in accordance with French law, we are obliged to keep payment and billing information for a period of 10 years.
Until you inform us otherwise, we understand that your data has not been modified, that you agree to inform us of any changes and that we have your consent to use it for the purposes stated.

Data processing

CASSAGNE ET VITAILLES informs you that it will process data in a lawful, fair, transparent, adequate, relevant, limited, precise and up-to-date manner. CASSAGNE ET VITAILLES therefore undertakes to take all reasonable steps to ensure that any inaccurate data is deleted or rectified without delay.

CASSAGNE ET VITAILLESwill process your data in order to fulfil its contractual obligations to print your order and manage your customer account. Without this data, we may not be able to process your order or invoice the products ordered.
CASSAGNE ET VITAILLES will also process your information to send you promotional offers and product information if you have given your consent to do so. You may withdraw your consent to receive marketing and product information at any time by contacting customer service.

Type of data collected, use and retention period

Cookies

CASSAGNE ET VITAILLES, for the proper functioning of its websites, deposits cookies on your browser. Here are the different types of cookies:

  • Account identification and session cookies: these cookies enable you to log in to your account and remember your preferences when filling in a contact form or requesting a quote. They are necessary for the proper operation of the website. They are stored for 24 hours.

These are the only cookies set by our website. The use of third-party cookies from external sites is described below. Their management, generation and storage depend on the services concerned, as detailed below.

  • Statistical analysis cookies: the cookies set by Google Analytics enable us to improve your user experience on our site and to better understand our web traffic. Session data is stored for 30 minutes. The retention period for a unique visit ID is 6 months. The total deletion of identification data is 14 months. You can refuse the use of these cookies using the tool provided when you launch our website. You can also configure your browser to refuse this type of cookie: https://tools.google.com/dlpage/gaoptout

  • Remarketing cookies: Google’s remarketing and tracking cookies for Adwords/Adsense and DoubleClick advertising campaigns are used to provide you with specific offers during your purchasing process on third-party platforms. This data is kept for 30 days. CASSAGNE ET VITAILLES does not use this type of cookie.

  • Social network cookies: the cookies deposited by Facebookin particular those linked to Facebook Pixel, enable us to identify the origin of traffic to our website and to qualify visits and promotional campaigns from Facebook, Instagram, Messenger and the Facebook display network. We do not record any personal data, except when you connect to our website via Facebook Connect, when you interact with our Facebook page from our website, or when you like or share content on our site via a Facebook feature. Facebook advertising and remarketing cookies are stored for a maximum of 28 days. The retention period for Facebook Connect cookies is 3 months. You have the option of refusing these Facebook cookies via the tool provided when you launch the website, or via your browser’s privacy settings. In this case, however, you will no longer be able to benefit from certain social features. When using Facebook Connect, you expressly give us access to your personal information and the e-mail address of your Facebook account. You can revoke this access in your Facebook privacy settings.
    10gital may also use cookies deposited byLinkedIn Connect or LinkedIn Ads to qualify the origin and performance of its acquisition campaigns, or to allow you to connect via your LinkedIn account. The retention period for connection cookies is 12 months. Advertising cookies are stored for 6 months. For more information on how long LinkedIn cookies are kept, please refer to this page. You can refuse the use of these cookies using the tool provided when you launch our website.

Data entered in our contact/quotation request forms

In order to be able to respond to our users’ requests, we store the data entered by the user in the contact and quotation request forms, which may include surnames, first names, e-mail addresses and telephone numbers, as well as curriculum vitae. We also store the sender’s IP address. This data is kept for 12 months. However, in the event of spam or unwanted form-filling, we retain the user’s IP address indefinitely, as part of our fight against spam, in order to ban the abusive user. This data is used for commercial purposes in the event of a request for a quotation or commercial information. It is only passed on to third parties when these third parties act as subcontractors. The latter are then subject to the same rules of confidentiality as CASSAGNE ET VITAILLES, and may not transmit, reuse or retain this data outside of the confidentiality and data use contract signed between CASSAGNE ET VITAILLES and the user.

Data provided in connection with newsletter registration

The data provided when subscribing to the newsletter, i.e. e-mail address and, optionally, first and last name, are kept indefinitely without any specific action on the part of the user. Once the registration has been validated by the user, he/she may cancel his/her subscription at any time. In the event of unsubscription, the user’s data is deleted.

Data provided for online sales

User account data, purchase details and delivery address are stored for an unlimited period. The user has access to rectify or delete his data via his user account. When the user account is deleted, all data is removed from the website. The user is informed that upon deletion of his/her data, he/she will no longer have access to his/her invoices or purchase history on the website.

For accounting purposes, billing data will be kept for 10 years by CASSAGNE ET VITAILLES from the closing of the current balance sheet.

User rights

In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data by sending your request to the postal address given above or via the contact form. You may contact the relevant supervisory authority (CNIL) to make any complaint you consider appropriate.

Data transfer

CASSAGNE ET VITAILLES informs you that it may transfer data when necessary (for example to subcontractors – developers, photographers, graphic designers, etc.).
This transfer of data will be carried out in compliance with the guarantees, measures and rights provided for by current legislation on the protection of personal data and in accordance with this confidentiality policy and the CASSAGNE ET VITAILLES data transfer agreement.

Changes to this Privacy Policy

This privacy policy was last updated on 29/11/2018. From time to time, CASSAGNE ET VITAILLES may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and recommend that you consult it frequently.